Support

Providing the Best in Support Services

IWT invents solutions that work for mining and tunneling problems. We manufacture those solutions, and provide first-class customer service and support for the life of your system.

Tech Support

Tech Support

No one knows our products better than the people that designed them. Our engineering team design, develop, and support the systems, so that you can rest assured you will get a quick response if an issue arises.

  • Contact IWT at (434) 841-1858 or your nearest distributor for tech support

Repairs

Repairs

We've seen some ugly spills with equipment, so our team is equipped to handle anything that comes through the door. From warranty replacements to damaged equipment, and system refurbishing, our RMA center handles it all.

  • Contact IWT at (434) 841-1858 or your nearest distributor for repairs

Latest News/Press

News/Events
IWT Presents 'Underground Communication Innovations' at North American Tunnel Conference

Join us June 25, 2018 for the afternoon session as IWT Applications Engineer Jason Jarrett presents "Underground Communication Innovation" at the 2018 North American Tunneling Conference in Washington D.C.

IWT Integrates with Biomarine for Miner Safety

LYNCHBURG, VA,  May 8, 2018 - Innovative Wireless Technologies, Inc. announced today the successful integration of its SENTINEL™ Mine Rescue Communication System with the Biomarine BioPak 240 Revolution Self-Contained Breathing Apparatus.  The integration of the two systems allows direct connection of the BioPak facemask to the SENTINEL Mine Rescue Handset, improving voice quality via the microphone installed inside the facemask.  The integrated solution has received intrinsic safety approval by the Mine Safety and Health Administration (MSHA).

 

Contact Support

To better serve the mining and tunneling communities, IWT directly supports its products.

For immediate technical support, repairs, maintenance, or warranty issues, please contact IWT Support at (434) 841-1858.