Providing the Best in Support Services

IWT invents solutions that work for mining and tunneling problems. We manufacture those solutions, and provide first-class customer service and support for the life of your system.

Tech Support

Tech Support

No one knows our products better than the people that designed them. Our engineering team design, develop, and support the systems, so that you can rest assured you will get a quick response if an issue arises.

  • Contact IWT at (434) 841-1858 or your nearest distributor for tech support



We've seen some ugly spills with equipment, so our team is equipped to handle anything that comes through the door. From warranty replacements to damaged equipment, and system refurbishing, our RMA center handles it all.

  • Contact IWT at (434) 841-1858 or your nearest distributor for repairs

Latest News/Press

Join IWT at MINExpo International 2016

Stop by the Appalachia USA Pavilion South Hall, Booth 29505 to learn about our latest in underground, integrated  communications, tracking and data analytics.  Be sure to check out the Coal Session at 10:15 a.m. in the Upper Concourse as IWT's CEO Eric Hansen discusses Cost Optimization for Network Services. 

IWT CEO Eric Hansen to Speak at J.A. Holmes Safety Seminar

IWT's CEO Eric Hansen to Present at 2016 J.A. Holmes Safety Association Seminar


Contact Support

To better serve the mining and tunneling communities, IWT directly supports its products.

For immediate technical support, repairs, maintenance, or warranty issues, please contact IWT Support at (434) 841-1858.